Customer Wars
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With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
In Toronto, Canada, confusion over handicapped accessibility on a streetcar causes tempers to flare. In Charlotte, North Carolina, an amateur fashion show devolves into an all-out brawl. A plane is forced to make an emergency landing in Albuquerque, New Mexico, after passengers receive frightening messages on their phones. In Green Valley, Arizona, a contracted delivery driver becomes locked in an ugly exchange with a resident from a gated community. At a fast-food restaurant in Stone Mountain, Georgia, an early morning employee is confronted by an apparently armed man.
