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The Hotel Inspector
Sep 29, 2005 45 min avg S11 E1
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Description
tvDocumentary
A celebrated hotelier visits a struggling British hotel and tries to turn its fortunes by giving advice and suggestions to the owner.
Episode 1The Fieldhead, Looe
Alex Polizzi comes to the rescue of more struggling establishments, beginning in Cornwall with 16-bedroom hotel the Fieldhead in Looe run by Julian and Gill Peck. Despite stunning sea views and a traditional approach to customer service, Alex soon finds that old-fashioned values may be the cause of the plunging occupancy rates, with a barely comprehensible booking system and an unsustainable work-life balance meaning that both the business and the couple's home life are at risk.
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